If you live in a planned community then you may have heard of both a Homeowners Association (HOA) and a property management company. While they sound similar and work together to maintain the neighborhood, their roles are different. Understanding these differences can help homeowners know whom to contact for various concerns. Let’s break it down in simple terms.

What is an HOA?

A Homeowners Association (HOA) is an organization made up of property owners within a community. It is responsible for maintaining common areas and enforcing community rules. 

Here are the key functions of an HOA:

  • Setting and Enforcing Rules:  HOAs establish guidelines for property appearance, noise levels, parking and other community standards.
  • Managing Common Areas: Parks, pools, clubhouses and landscaping in shared spaces are maintained by the HOA.
  • Collecting Dues: Homeowners pay regular fees to fund maintenance, repairs and community improvements.
  • Handling Disputes: The HOA board addresses conflicts between residents and ensures compliance with community rules.

HOAs are typically run by a board of homeowners who volunteer to make decisions for the community. Their goal is to protect property values and maintain a pleasant living environment.

What is a Property Management Company?

A property management company is a professional third-party service hired by the HOA to handle daily operations. While the HOA board makes decisions, the property management company executes them. Their responsibilities include:

  • Administrative Tasks: Handling paperwork, scheduling meetings and keeping records.
  • Financial Management: Managing budgets, collecting dues and preparing financial reports.
  • Maintenance Coordination: Organizing repairs, landscaping and cleaning services.
  • Vendor Management: Hiring and supervising contractors for maintenance and repair work.
  • Rule Enforcement: Ensuring residents follow community rules and issuing notices when necessary.

Unlike the HOA board, which consists of resident volunteers, property management companies employ trained professionals to oversee community operations efficiently.

Key Differences 

Here are the key differences between an HOA and a property management company:

Feature HOA Property Management Company
Decision-Making Sets policies and rules Implements HOA decisions
Members Volunteer homeowners Paid professionals
Responsibilities Enforces rules, manages funds Handles operations, maintenance
Authority Controls the budget, policies Works under HOA’s direction
Resident Interaction Directly involved Acts as a service provider

Why does this matter?

Understanding the difference between an HOA and a property management company helps homeowners in several ways:

  • Knowing Whom To Contact: The HOA board is responsible if you have a problem with community rules. For maintenance issues, you should contact the property management company.
  • Better Community Involvement: Homeowners who understand how HOAs work may be more inclined to participate in board meetings and decision-making.
  • Setting Expectations: Recognizing that an HOA sets rules while property management enforces them helps avoid frustration when dealing with community concerns.

Contact Compass Rose Management 

HOAs and property management companies are essential in keeping communities well-maintained and organized. Their partnership ensures that homeowners enjoy a clean, safe and pleasant neighborhood.

If you’re looking for expert assistance in managing your community, contact Compass Rose Management today, as your trusted HOA association in Naples, FL, to help maintain your property’s value and improve your living experience.